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Sales Analytics

Sales analytics provide deep insights into YeboLearn's sales performance, pipeline health, and conversion efficiency. This data drives sales strategy, team optimization, and revenue forecasting.

Sales Performance Overview

Current Performance Snapshot

November 2025 Summary:

MetricCurrentTargetStatusVariance
New Logos13 schools15 schools🟡-13%
New MRR$18,000$22,000🟡-18%
Win Rate42%40%🟢+5%
Sales Cycle38 days30-45 days🟢On target
Avg Deal Size$1,385/mo$1,500/mo🟡-8%
Pipeline Coverage3.2x3-4x🟢Healthy

Overall Assessment: Solid performance with room for improvement in volume and deal size

Sales Team Performance

Team Composition:

  • Sales Leader (CRO): 1 person
  • Account Executives: 3 full-time
  • Sales Development Rep (SDR): 1 full-time
  • Total Sales Team: 5 people

Team Productivity (November 2025):

RoleQuotaActualAttainmentActivity Level
Sarah M. (AE)5 schools5 schools100%High
David K. (AE)5 schools4 schools80%High
Lisa P. (AE)5 schools3 schools60%Medium
New Rep (AE)3 schools1 school33%Ramping
SDR (Leads)120 qualified126 qualified105%High

Team Attainment: 87% (target: 90%+)

Sales Funnel Analysis

Full Funnel Overview

November 2025 Funnel:

Stage                    Volume    Conversion    Value        Weighted
─────────────────────────────────────────────────────────────────────
Leads                    420       -             -            -
  ↓ 30% qualify
Qualified Opps           126       30%           $2,520,000   $504,000
  ↓ 55% get demo
Demo Completed           69        55%           $1,380,000   $552,000
  ↓ 45% receive proposal
Proposal Sent            31        45%           $620,000     $372,000
  ↓ 48% negotiate
In Negotiation           15        48%           $300,000     $240,000
  ↓ 87% close
Closed Won               13        87%           $261,000     $227,000

Overall Conversion: 3.1% (lead → customer)
Overall Close Rate: 42% (qualified opp → customer)

Funnel Health Indicators:

  • Lead → Qualified: 30% (target: 25-35%)
  • Qualified → Demo: 55% (target: 50-60%)
  • ⚠️ Demo → Proposal: 45% (target: 50%+) - Needs improvement
  • Proposal → Negotiation: 48% (target: 45%+)
  • Negotiation → Close: 87% (target: 80%+)

Improvement Focus: Demo → Proposal conversion (currently 45%, target 52%)

Funnel Velocity

Time in Each Stage (Average Days):

StageAvg DaysTargetStatusBottleneck?
Lead → Qualified5 days3-7 daysNo
Qualified → Demo Scheduled8 days5-10 daysNo
Demo → Proposal Sent12 days10-15 daysNo
Proposal → Negotiation7 days5-10 daysNo
Negotiation → Closed Won6 days3-7 daysNo
Total Sales Cycle38 days30-45 daysNo major bottlenecks

Velocity by Tier:

  • Enterprise: 62 days avg (longer but worth it)
  • Professional: 35 days avg (sweet spot)
  • Essentials: 22 days avg (fastest close)

Velocity Optimization:

  • Reduce demo → proposal time by improving qualification
  • Accelerate proposal → negotiation with standardized pricing
  • Fast-track Essentials deals with self-serve elements

Pipeline Coverage

Current Pipeline (as of Nov 30):

StageOpportunitiesTotal ValueWeighted ValueClose Date
Qualified45$1,280,000$256,000Jan-Mar 2026
Demo Completed32$890,000$356,000Dec-Feb 2026
Proposal Sent18$520,000$312,000Dec-Jan 2026
Negotiation12$380,000$304,000Dec 2025
Total107$3,070,000$1,228,000-

Q1 2026 Target: $390,000 new ARR

Pipeline Coverage Analysis:

  • Unweighted Coverage: 7.9x ($3,070K / $390K)
  • Weighted Coverage: 3.2x ($1,228K / $390K)
  • Assessment: Healthy pipeline, meets 3-4x target ✅

Pipeline Quality Indicators:

  • Average opportunity age: 28 days (healthy, not stale)
  • Stale deals (>60 days): 8 (7% of pipeline - acceptable)
  • New opps added this month: 42 (strong inflow)
  • Opps closed/lost this month: 35 (healthy churn)

Conversion Rate Analysis

Stage-by-Stage Conversion

Historical Conversion Trends (Last 6 Months):

Stage → Next StageJunJulAugSepOctNovTarget
Lead → Qualified28%30%31%32%30%30%30% ✅
Qualified → Demo52%54%53%56% 55%55%55% ✅
Demo → Proposal42%44%46%47%46%45%50% ⚠️
Proposal → Negotiation45%46%47%48%47%48%45% ✅
Negotiation → Close85%86%87%88%86%87%85% ✅

Overall Win Rate Trend:

  • Jun: 38%
  • Jul: 40%
  • Aug: 41%
  • Sep: 43%
  • Oct: 42%
  • Nov: 42%
  • Average: 41% (target: 40%) ✅

Improvement Areas:

  1. Demo → Proposal: Improve demo quality, better qualification
  2. Proposal → Negotiation: Standardize pricing, reduce friction

Conversion by Tier

Win Rates by Tier:

TierQualified OppsClosed WonWin RateAvg CycleAvg Deal
Enterprise18633%62 days$54,000 ARR
Professional683247%35 days$21,600 ARR
Essentials402563%22 days$10,000 ARR
Total1266342%38 days$20,400 ARR

Insights:

  • Essentials: Fastest sales, highest win rate, lowest value
  • Professional: Best balance of win rate and value
  • Enterprise: Longer cycle, lower win rate, but high value justifies effort

Tier Strategy:

  • Enterprise: Accept lower win rate, focus on qualification
  • Professional: Optimize for volume and efficiency
  • Essentials: Consider self-serve to reduce sales cost

Conversion by Channel

Win Rate by Lead Source:

ChannelLeadsQualifiedWonWin RateCAC
LinkedIn Outbound255851821%$700
Email Campaigns3361121513%$300
WhatsApp14448613%$400
Referrals1816638%$0
Inbound (Website)4228311%$800
Events/Webinars11465914%$733

Best Performing Channels:

  1. Referrals: 38% win rate (highest quality)
  2. LinkedIn: 21% win rate (good volume + quality)
  3. Events: 14% win rate (mid-tier)

Channel Optimization:

  • Scale: LinkedIn (good balance)
  • Maximize: Referral program (highest quality)
  • Improve: Email nurture (low win rate needs work)

Sales Cycle Analysis

Cycle Length by Multiple Factors

By School Size:

School SizeAvg CycleWin RateDeal ValueVolume
<100 students22 days62%$10,000 ARR40%
100-300 students35 days47%$21,600 ARR52%
300+ students62 days33%$54,000 ARR8%

By School Type:

TypeAvg CycleWin RateBudget ConstraintsDecision Makers
Private Independent32 days48%LowPrincipal + Treasurer
Private Religious38 days42%MediumBoard + Principal
Public Progressive52 days35%HighDept Head + Committee
Charter/Model C42 days45%MediumPrincipal + Board

By Region:

RegionAvg CycleWin RateCompetitionPricing Sensitivity
Gauteng35 days40%HighMedium
Western Cape38 days44%MediumLow
KZN42 days38%LowHigh
Eastern Cape48 days42%LowHigh

Cycle Reduction Strategies:

  • Private schools: Fast-track with standardized pricing
  • Gauteng: Differentiate on features, not price
  • KZN/Eastern Cape: Payment plans to address budget concerns

Average Days by Stage (Monthly Comparison):

StageJunJulAugSepOctNovTrend
Lead → Qualified665555↘ Improving
Qualified → Demo998888↘ Improving
Demo → Proposal141313121212↘ Improving
Proposal → Neg887777↘ Improving
Neg → Close776666↘ Improving
Total444339383838↘ Improving

Velocity Improvements:

  • 6-day improvement since June (44 → 38 days)
  • Standardized demo deck reduced demo → proposal time
  • Pricing calculator streamlined negotiation

Win/Loss Analysis

Win Rate Breakdown

Overall Win/Loss Summary (Last 90 Days):

Total Closed Opportunities: 108
  Closed Won:     45 (42%)  ██████████████████████
  Closed Lost:    63 (58%)  ████████████████████████████

Win Rate by Tier:

  • Enterprise: 33% (12 opps, 4 won)
  • Professional: 47% (68 opps, 32 won)
  • Essentials: 63% (28 opps, 18 won)

Win Rate Trend: Improving from 38% (Q3) to 42% (Q4)

Loss Reasons Analysis

Primary Loss Reasons (Last 90 Days):

ReasonCount% of LossesPreventable?Action Plan
Price too high1829%PartiallyBetter value articulation
Chose competitor1524%YesStrengthen differentiation
Budget constraints1219%PartiallyPayment plans, ROI proof
Feature gap813%YesRoadmap acceleration
Poor demo/fit58%YesBetter qualification
Timing/priority35%NoFollow-up in 3 months
Other23%MaybeCase-by-case

Competitive Losses (15 losses):

  • Competitor A: 8 losses (lower price, established brand)
  • Competitor B: 5 losses (specific feature advantage)
  • Competitor C: 2 losses (regional player)

Win-Back Strategy:

  • Price objections: Demonstrate ROI, offer pilot
  • Competitive losses: Highlight unique AI features
  • Feature gaps: Fast-track requested features for re-engagement

Win Factors Analysis

Primary Win Reasons (Last 90 Days):

ReasonCount% of WinsKey Strength
AI features1840%Unique differentiator
Ease of use1227%Superior UX
ROI/value818%Time savings
Customer support49%Responsive team
Integration capabilities24%Tech ecosystem
Other12%-

Win Factor Insights:

  • AI features: Most compelling differentiator, emphasize in demos
  • Ease of use: Teachers appreciate simplicity, highlight in messaging
  • ROI: Quantified time savings resonate, create ROI calculator

Account Executive Performance

Individual Rep Performance

Detailed Rep Metrics (November 2025):

Sarah M. (Top Performer)

Tenure: 18 months
Quota: 5 schools/month
Actual: 5 schools (100% attainment)

Performance Metrics:
  Win Rate:          52% (vs 42% team avg)
  Avg Deal Size:     $25,200 ARR (vs $20,400 avg)
  Sales Cycle:       32 days (vs 38 days avg)
  Pipeline Value:    $680,000
  Activities/Week:   85 (calls, emails, meetings)

Strengths:
  - Excellent at Enterprise deals
  - Strong relationship building
  - Great at identifying upsell opportunities

Areas to Improve:
  - Could handle higher volume
  - Delegate more admin work

David K. (Solid Performer)

Tenure: 12 months
Quota: 5 schools/month
Actual: 4 schools (80% attainment)

Performance Metrics:
  Win Rate:          48% (vs 42% team avg)
  Avg Deal Size:     $18,500 ARR (vs $20,400 avg)
  Sales Cycle:       35 days (vs 38 days avg)
  Pipeline Value:    $520,000
  Activities/Week:   72

Strengths:
  - Consistent performer
  - Strong demo skills
  - Good at objection handling

Areas to Improve:
  - Close more Enterprise deals
  - Reduce cycle time further
  - Increase activity volume

Lisa P. (Needs Coaching)

Tenure: 8 months
Quota: 5 schools/month
Actual: 3 schools (60% attainment)

Performance Metrics:
  Win Rate:          42% (vs 42% team avg)
  Avg Deal Size:     $16,000 ARR (vs $20,400 avg)
  Sales Cycle:       42 days (vs 38 days avg)
  Pipeline Value:    $450,000
  Activities/Week:   58 (below target)

Strengths:
  - Good product knowledge
  - Builds rapport with teachers

Areas to Improve:
  - Increase activity (prospecting)
  - Improve qualification
  - Shorten sales cycle
  - Focus on higher-value deals

Action Plan:
  - Weekly coaching sessions
  - Shadow Sarah on Enterprise deals
  - Activity targets: 75/week minimum

New Rep (Ramping)

Tenure: 2 months
Quota: 3 schools/month (ramp)
Actual: 1 school (33% attainment)

Status: On track for typical ramp
Full productivity expected: Month 4-6

Team Capacity Planning

Current Capacity:

  • 3 full AEs + 1 ramping = 3.5 FTE
  • Average quota: 5 schools/month per AE
  • Team capacity: 17.5 schools/month at 100% attainment
  • Actual performance: 13 schools/month (74% of capacity)

2026 Hiring Plan:

  • Q1: Hire 1 AE (increase capacity to 22.5 schools/month)
  • Q2: Hire 1 SDR (improve lead quality and volume)
  • Q3: Hire 1 AE (increase capacity to 27.5 schools/month)
  • Q4: Evaluate based on performance

Capacity vs Target:

  • 2026 target: 25 new schools/month average
  • Required capacity: 28-30 schools/month (assuming 85% attainment)
  • Hiring plan supports target ✅

Sales Operations

Sales Tools and Tech Stack

Current Stack:

ToolPurposeMonthly CostROI
HubSpot CRMPipeline management, deals$800High
LinkedIn Sales NavProspecting, outreach$480High
CalendlyDemo scheduling$40Medium
Gong (planned)Call recording, coaching$500TBD
DocuSignContract signing$80Medium

Stack Effectiveness: 8/10 (good but missing coaching tools)

Planned Additions (Q1 2026):

  • Gong or Chorus.ai for call intelligence
  • Outreach.io for sales automation
  • Pricing calculator tool

Sales Enablement

Current Resources:

  • Sales playbook (last updated: Oct 2025)
  • Demo deck (3 versions by tier)
  • Battle cards (vs 3 competitors)
  • ROI calculator
  • Case studies (8 schools)
  • Email templates (15 sequences)
  • Objection handling guide

Enablement Gaps:

  • Limited competitive intelligence (need monthly updates)
  • No recorded demo library
  • Insufficient customer testimonials (need video)

Training Program:

  • Weekly team meeting (1 hour): Pipeline review, win/loss sharing
  • Monthly training (2 hours): Product updates, competitive intel
  • Quarterly offsites (1 day): Strategic planning, skill development
  • 1:1 coaching: Weekly for underperformers, bi-weekly for others

Sales Compensation

Compensation Structure:

Account Executives:

  • Base salary: $60,000/year
  • Variable (OTE): $40,000/year (at 100% quota)
  • Total OTE: $100,000/year
  • Split: 60/40 (base/variable)

Quota: 5 new schools/month (60/year)

Commission Structure:

  • Essentials: $400 per school
  • Professional: $700 per school
  • Enterprise: $1,500 per school
  • Accelerators: 1.5x after 100% quota attainment

SDR:

  • Base salary: $45,000/year
  • Variable (OTE): $20,000/year
  • Total OTE: $65,000/year
  • Quota: 100 qualified opps/month

Commission: $150 per qualified opportunity

Sales Forecasting

Monthly Forecast

December 2025 Forecast:

StageOppsValueWeightedExpected Close
Negotiation (80%)12$240K$192K10 schools
Proposal (60%)18$360K$216K+5 schools
Demo (30%)32$640K$192K+4 schools
Total62$1,240K$600K19 schools

Confidence Level: 75% (strong pipeline)

Forecast: 15-19 new schools in December (target: 15)

Quarterly Forecast

Q1 2026 Forecast:

MonthForecast (Schools)Forecast (MRR)Confidence
Dec 202517$23,80080%
Jan 202622$31,00065%
Feb 202624$33,60055%
Q1 Total63$88,40067%

Q1 Target: 60 new schools, $90,000 new MRR

Forecast vs Target: Slightly below on MRR due to tier mix (more Essentials)

Sales Analytics Dashboard

Key Metrics Tracked Daily:

  • Pipeline value and coverage
  • New opportunities added
  • Demos conducted
  • Proposals sent
  • Deals closed/lost
  • Win rate (rolling 30-day)

Weekly Team Meeting Agenda:

  1. Pipeline review (20 min)
  2. Deal coaching (20 min)
  3. Win/loss sharing (10 min)
  4. Competitive intel (5 min)
  5. Product updates (5 min)

Monthly Business Review:

  • Quota attainment by rep
  • Win/loss analysis
  • Sales cycle trends
  • Forecast accuracy review
  • Channel performance

Sales Optimization Priorities

Q1 2026 Focus Areas:

  1. Increase Demo → Proposal Conversion (45% → 52%)

    • Better qualification criteria
    • Improve demo quality
    • Standardize follow-up process
  2. Grow Enterprise Pipeline (8 → 15 opps/month)

    • Hire enterprise-focused AE
    • Develop enterprise playbook
    • Create executive-level materials
  3. Reduce Sales Cycle (38 → 35 days)

    • Streamline proposal process
    • Implement pricing calculator
    • Accelerate contract signing
  4. Improve Forecast Accuracy (85% → 90%+)

    • Better pipeline hygiene
    • Mandatory stage criteria
    • Weekly forecast reviews

Next Steps

YeboLearn - Empowering African Education